Are you unable to access your Verizon email account? Here are the possible reasons why you might be facing this sign in issue with solutions. Scroll down to resolve your issue.
Issue: Forgot Password
Solution: This is the most common reason why users can’t access to their Verizon or any other email account. There is no need to panic in such a situation. Verizon provides an easy process to reset your password if you can’t remember the current password. However, before moving ahead with the reset option, check the Caps lock, clear browsing history or change the browser. These are the basic fixes recommended even by experts before moving to the last resort. If these quick tips help, your issue is resolved. If not, click on ‘Forgot User ID or Password’ option. Follow the on-screen instructions to reset the password.
Issue: Forgot Email ID/User ID
Solution: This is just like the above issue and can be resolved through the same option ‘Forgot User ID or Password.’ Now you just need to select forgot email id option and the instructions will differ a little but will not be difficult to follow. You just need to verify your ownership to the account. So, complete the process and know your email id.
Issue: Hacked or Blocked Account
Solution: Another reason could be hacked or blocked account. There is possibility that a hacker has hacked your account and changed your log in details. When you find something suspicious in your account, change your password immediately. If you fail to do so and your account is hacked, go through the ‘Password Reset’ process to reset the password. Keep a strong password. Read Verizon’s guidelines for generating a strong password.
Another possibility is blocked account; it is done by the service provider (Verizon here) if any spam activity is found through your account. This is done to stop such activities. You can again use the ‘password reset’ option and verify your identity.
Once you gain access to your Verizon account, enable ‘Two-factor Authentication.’ It will provide a one-time password which you have to enter along with your account password for log in. Thus, adding two-factor security to Verizon account.
Still locked out of your Verizon account? Talk with Verizon Email Customer Support Team on the toll-free number today. You can also opt for live chat or email contact option. Experienced professionals are accessible 24 hours for quick solutions.