How to Deal with Upload a Photo of Yourself Facebook Problem?

upload photo facebook problem

Facebook often wants its users to confirm themselves by uploading a picture of their face. While doing that many people have complained about having an issue that prevents them from completing the task. This blog, particularly, talks about getting rid of the ‘upload a photo of yourself Facebook problem’.

Before going ahead with the troubleshooting steps to do away with the existing Facebook problem, it is important to know why Facebook would do that now if it didn’t ask you anything while creating an account back then. Let’s unearth some of the reasons and know what you should do to avoid the issue.

Reasons Why Facebook Want You to Upload a Photo of Yourself Facebook Problem

Are you making the following mistakes? If yes, you need to stop doing that.

  • Fake Name or Fake Profile: If you are, by any chance, using a fake name or have created a fake profile to promote your business, Facebook will intimate you to refrain from the actions. Using a fake name or a fake profile is against Facebook’s Terms of Use.
  • Friend Requests to Unknown People: Sending out friend requests to unknown people will trigger the Company to take instant action against the person who is doing it. That’s why every time you try to send a friend request to someone on Facebook, it will display a message to confirm whether you know the person that you are sending a request to. So, just don’t do it.
  • Violating Terms of Use: You have done anything that is against Facebook’s Terms of Use despite repeated warning; your account can be in grave danger. While posting comments or sending friend requests or uploading images or any such thing that you shouldn’t do, you must not do that.
  • Someone Reported You: When someone reports your account or profile to Facebook for anything that you shouldn’t have done, the social media platform will ensure you are a genuine person, not a fake one or bot. Do not indulge in any such activity that would lead someone to report you.

Solutions

You would like to adhere to Facebook’s commands and upload a photo of yourself. When you try uploading, you come across a certain error that wouldn’t let you complete the job. Here are some troubleshooting tips that you should consider trying your hands at.

  1. Resize and Flip Photo: When you violate the Terms and Conditions of Facebook, you will receive warnings. It never remains the same again. So, you need to upload a photo of yourself. If it shows some error, you must consider resizing it. You need to resize and flip the photo and upload it again. It works for many. If you are lucky enough, it might work for you as well.
  2. Restart Web Browser: Maybe, it is a browser problem. You need to restart the browser. Think of clearing cache files and cookies or any third-party extensions. These elements must be the reason why you are not able to upload a photo. Even after doing that it doesn’t work, change the browser.
  3. Change Photo Format from JPG to PNG: Are you trying to upload a picture of yourself that is in JPG format? You have reshaped the size, changed the browser, and it is time to change the format. Converting it to PNG format should solve the problem. Make sure your face is visible. Upload it and then wait for a couple of days or a week till you see the change.
  4. Change Color Tone and Resize it on Export: If you are exporting your photo, make sure the size is perfect and the color tone is amazing. When you are sure that the photo is just great and good to go, upload it.

If you need any technical assistance to deal with this issue, you may reach out to certified technicians via Facebook Customer Support Number. The professionals are available round-the-clock.

How to Setup Windows Live Mail With iPhone?

setup live mail to iphone

Instead of carrying your laptop everywhere with you to access your Windows Live Mail account, you can easily check your Windows Live emails using your iPhone. In order to do so, all you need to do is configure your Windows Live Mail account on your iPhone using the IMAP settings. To know how to setup your Windows Live Mail with iPhone, go through the information provided below.

Guide to Configure Windows Live Mail With iPhone

When looking to set up your Windows Live Mail account on iPhone, you may need to have the following Windows Live Mail IMAP settings.

  • Protocol – IMAP
  • Incoming Server – Outlook.office365.com
  • Incoming Port – 993
  • SSI(Security) Incoming – SSL
  • Outgoing server – smtp.office365.com
  • Outgoing port – 587
  • Requires Sign-in – Yes

NOTE: As Microsoft has moved its email services to a single platform known as Outlook, the email settings of Outlook will be used to configure Windows Live Mail account.

Now, once you have the Windows Live IMAP settings, you can easily configure your account on your iPhone by following the below-mentioned steps.

NOTE: Before following the manual configuration process to set up Windows Live Mail on iPhone, you can follow these steps to automatically configure your account.

Automatic Configuration Process

  1. Go to the application menu on your iPhone and tap on the Settings app icon. You will be directed to the settings section of your iPhone.
  2. In the Settings section, you will need to tap on the Mail, Contacts, Calendars On the next screen, you will need to tap on the Windows Live Hotmail option from the list of email services. This will take you to the next screen where you will need to provide your email address and password.
  3. So, you will need to enter your Windows Live email address and password in the relevant fields and tap on the Next button.
  4. Then, you will need to tap on the options in your Windows Live account, such as email and contacts to sync them with your iPhone.
  5. Once you are done providing the required information, you will need to tap on the Save
  6. After that, you will just need to tap on the “Mail” icon on the home screen of your iPhone to access your Windows Live Mail account. You can then easily send and receive email using your Windows Live account on your iPhone.

In case you are unable to set up your Windows Live Mail account using the above-mentioned steps, you can follow the instructions provided below to set up your account manually with IMAP settings.

Manual Configuration of Windows Live Mail on iPhone With IMAP Settings

  1. To begin with, you will first need to tap on the Settings app icon in the application menu. Doing so will direct you to the settings section of your iPhone.
  2. Once you are in the Settings section, you will need to tap on the Passwords & accounts option and then on the Add account.
  3. As you will tap on the Add account option, you will be directed to the next screen where you will see a list of different email services. If you see Windows Live Mail in the list, select it. However, if the email service is not listed, you will need to tap on the Other
  4. Then, on the next screen, you will need to select the Add mail account option and enter the following information in the relevant fields on your screen.
  • Name: Enter your desired name
  • Email: Enter your Windows Live Mail account email address
  • Password: Enter your Windows Live Mail email password
  • Description: Enter the desired description
  1. After that, you will need to select the IMAP option and enter the following details under the Incoming mail server section on your screen.
  • Hostname:office365.com
  • Username: your Windows Live Mail email address
  • Password: your Windows Live Mail email password
  1. Next, you will need to go to the Outgoing mail server section and enter the following information in the appropriate fields on your screen. Once you are done entering the information, press the Next
  • Hostname:office365.com
  • Username: your Windows Live Mail email address
  • Password: your Windows Live Mail email password
  1. After that, you will need to make sure that the Email option is checked (or enabled) and then tap on the Save Your Windows Live Mail account will be saved.
  2. After saving the information, you will need to check whether or not all settings are correct. For this, you will need to tap on the newly added email address and select the Advanced Here, you will need to ensure that the following data is entered correctly under the Incoming server section.
  • Use SSL: on
  • Identity check: password
  • Server port: 993
  1. After that, you will need to go back to the previous screen and tap on the office365.com under the Outgoing server section and make sure that the following information is entered correctly.
  • Use SSL: on
  • Identity check: password
  • Server port: 587
  1. Finally, you will need to tap on the Done option located at the upper-right corner of the screen and restart your iPhone to activate the settings.

And, this is how you can easily set you your Windows Live Mail account with iPhone.

9 Reasons Why You Are Unable to Perform This Action on Facebook Messenger

cant perform this action fb

Facebook Messenger is an amazing tool that connects near and dear ones and already familiar people together. When it comes to communicating with the known faces in real-time, the Messenger is simply fantastic. However, there are times when Facebook users have to deal with some technical glitches, which stop them from using the tool. While sending a message, you might have faced that you are unable to perform this action on Facebook Messenger.

Facebook Messenger: You Are Unable to Perform This Action

To get rid of the issues or, at least, to ensure the causes behind the glitch, we bring you 9 most possible reasons that might prevent you from using the Facebook Messenger tool to the fullest.

1) Network Issue:

The first that you need to check immediately if your action was not carried out on the Messenger tool is to check if there’s an Internet connectivity problem on your phone. If your data is turned off by mistake, you need to turn it on and then try again. If that’s not the case, you may go ahead and read the following points.

2) Content Issue/ Facebook Wants to Censor:

Are you trying to send something that Facebook wants to censor? It might happen sometimes but Facebook never admits monitoring your private messages.

3) Server Timed Out:

When you are unable to perform a certain action on Facebook Messenger, just wait for some time. Chances are that Facebook’s server is timed out or yours. In such cases, you have nothing to do but to wait. This should fix by itself within a few minutes.

4) Some Technical Glitch:

Even after repeated attempt if Facebook doesn’t allow you to send a message via Messenger, it could be some sort of a technical glitch. You may want to try out the web browser, access your Facebook account, and start chatting. This should work fine.

5) Tap ‘Resend’ Button If ‘Failed to Send Message’ Appears:

If you come across something like this ‘Failed to Send Message’ when you try to send a message, tap on the “Resend” button. This should work. If it doesn’t, make sure you have turned on your chat. If that doesn’t work, click here to fill in a form where you need to provide a detailed description of the issue –

What happened?

What did you expect to happen?

What you were doing when the problem occurred?

You can also add an attachment (screenshot) to make it crystal clear for the staff to come up with solutions.

6) Turn Your Chat on:

Turn your chat on if you are not able to send a message. You may like to get in touch with the staff at Facebook and report the issue.

7) Could Be Device Issue:

Is your phone hanging? If it is, you might not be able to send any message to your friend. Device error is quite common and needs to be addressed by rebooting or restarting. Get rid of the Facebook Messenger app and log in again after some time. This should fix the problem. Or, you may try another device if you have access to it.

8) Connection Error due to App Updates, Overburdened Internet Connection, or Weak or Unavailable:

It might frustrate when you want to send an important message but it fails. There could be a connection error coming up due to app updates or overburdened Internet connection or weak/ unavailable or being blocked. Here’s how you can fix the connection error –

Try and refresh. Now check!

Restart the device. Now check!

Try another device and check.

9) Receiver blocked you or deactivated His/ Her Account:

When you try to send a message to a person and fail to send the message across, the receiver may have blocked you. Or else, it is also possible that the other person has got his or her account deactivated. Yes, this can be very much possible. When the receiver is not using his/ her account, messages won’t reach him/ her. Check the account or contact the user to know the truth.

If nothing happens and the error continues to pop up, not allowing you to send a message, you may like to delete your app. You should simply uninstall the app from your phone and reinstall it. If the problem persists, resort to certified technicians. They are the industry-trained personnel who can guide you along with providing the best technical help. Just dial Facebook Customer Support Number and avail of yourself help from the experienced experts.

How to Fix my Mic on Skype?

Although Skype is an exceptional app for carrying personal and professional communication, however, some users sometimes may face one or other issues with their Skype application.

One of the most common issues reported by users in their Skype application is the problem with their Microphone. If you are also facing a similar issue and looking to fix issues with your Mic on Skype, you can follow the information provided below.

Guide to Fix Issues With Your Mic on Skype

When facing issues with your Microphone on Skype, you can consider following these workarounds to overcome the problem:

Resolving Mic Issues With Skype On Desktop

  1. Skype Requires Your Permission to Get Access to your Desktop’s Microphone. Make Sure to Check the Privacy Permissions on your System.

  • If you are using Skype for Windows 10 (version 15) or Mac OSX Mojave (10.14 or higher), you will need to grant permissions to Skype to accessthe camera and microphone of your desktop.
  • Is you are using Mac OSX Mojave (10.14 or higher), you will need to go to the Mac System Preferences>Security & Privacy>Privacy Tab>Microphone/Camera and allow access to Skype.
  • If you are using Skype for Windows 10 (version 15), you will need to go to Start>select the Settings option>Privacy> then select Microphone. Under Microphone, you will need to ensure that the toggle icon next toSkype is turned On. After that, you will just need to restart Skype and go to your Skype Audio & Video Settings to checkthat the correct device is selected within your Skype application.

 

  1. Make Sure to Check your Microphone:

The next thing you will need to ensure is that your mic is plugged in the correct port andit is not muted. In case you are using a Bluetooth microphone device, make sure it is connected properly.

3. Place a Free Test Call on Your Skype:

Now, you will need to make a free test call which will prompt you to record a message and will play it back for you. This way you will be able to know if there is an issue with your audio settings. Then, you will need to click on yourprofile picture in the Skype application and go to Settings>Audio & Videos Settings>Make a free test call.

4. Are You Hearing the Echo of your Own Voice?

If you are hearing the echo of your own voice, then the issue can be with the device of the person you are calling. In such a case, you will need to ask them to lower their playback volume.

5. Check your Audio:

Another thing you will need to do is check the audio of your device. For this, you can try playing a song or using another application installed on your system with sound to test your volume. If you are able to hear it, it means the problem is with the other person on the call. In such a case, you can ask them to follow these steps as well.

6. Check the Website of the Manufacturer:

As there are different brands and devices, there can be numerous reasons responsible for causing issues with your microphone. As every brand is different, it is always best to check the website of the manufacturer for user guides and troubleshooting steps.

Resolving Mic Issues With Skype On Mobile

1.Allow Permission to Skype to Get Access to the Microphone of your Mobile Device:

When you install the Skype app for the first time, you are most likely to be prompted to allow certain permissions to the app. One of these permissions includes access to the microphone. If you didn’t allow permission during the installation process, you will need to allow it manually in the settings section of your mobile device.

2. Check your Microphone:

The next thing you will need to ensure is that you have plugged your microphone properly and it is not muted. In case you are using a Bluetooth enabled `microphone device, make sure that it is connected properly and is within the range.

3. Conduct a Free Test Call:

Now, you will need to make a free test call as doing so will prompt you to record a message, which will then be played back to you. This way you will be able to know if there is an issue with your audio settings.

4. If You Are Hearing Echo of Your Own Voice:

In case you are hearing the echo of your own voice when making a call using your Skype application, the reason is most likely to be the device of the person whom you are calling. In such a case, you can ask the recipient to lower their playback volume.

5. Check your Audio:

After considering the above-mentioned information, you will need to check your Audio by playing a song or using another application with sound. If you are able to hear it properly, then the problem could be with the other person whom you are calling. In such a case, it is suggested to ask the recipient to follow the same steps.

6. Check the Website of the Manufacturer:

As there are so many brands and devices available in the market, there can be numerous reasons that could be causing issues with your microphone. Considering the individuality of every brand, it is best to visit the website of the manufacturer to get user guides and troubleshooting assistance.

So, these are the workarounds that will help you fix your microphone on Skype for both desktop and mobile devices. For further help contact Skype customer support number for professional help.

Set up Verizon Email on iPhone Issue: Here’s The Fix

verizon to iphone setup

Anyone who has an iPhone can access Verizon emails without any hassle. iPhone users can configure their Verizon accounts either automatically or manually. However, the email account holders must possess the correct mail server settings. If you have a “setup Verizon email on iPhone issue”, check the following settings and fix the error.

Verizon Mail iPhone Setup Process to Fix Configure Error

Can’t access your Verizon email on your iPhone? Keep your worries aside, follow the steps below carefully, and fix any unforeseen error that comes your way.

  • Unlock your iPhone and go to “Settings”.
  • Look for the option that says “Mail, Contacts and Calendars”.
  • Tap on it and choose “Add Account” (located below iCloud tag).
  • Choose the “Other” option.

Note: You need to choose this option if you don’t find your email provider on the list.

  • Now, select “Add Mail Account” and provide the below-mentioned details.

Name: Your complete name

Email Address: This is your Verizon email address (it can be your username)

Password: This is your Verizon email address password

Description:

  • Tap the “Next” button and choose the “POP” option (incoming mail server).
  • Provide the following details –

Hostname: pop.verizon.net

Username: This is your Verizon email address

Password: This is your Verizon email address password

  • Now, choose the “SMTP” option (outgoing mail server) and provide the following details –

Hostname: pop.verizon.net

Username: This is your Verizon email address

Password: This is your Verizon email address password

  • You need to press the “Save” button.
  • Next, go to “Settings”.
  • Choose your Verizon account and select “Advanced” and provide the following details under “Incoming Settings” –

Use SSL: Yes

Authentication: Password

Server Port: 995

  • Under “Outgoing Settings”, enter the following details –

Use SSL: Yes

Authentication: Password

Server Port: 465

You have successfully completed the configuration process. Your Verizon.net email account is ready to send and receive emails on your iPhone device.

Why only Verizon, you can set up your email account on your iPhone device automatically using the following steps. Make sure your email provider is either Google, Yahoo, or iCloud. You can also set up your email account manually. The only thing that you should know is the email settings for your account. You may like to contact the email provider if you don’t know the settings.

  • Go to “Settings” and tap on “Passwords & Accounts”.
  • Then press the “Add Account” > “Other” > “Add Mail Account”buttons.
  • Next, you will be prompted to enter your complete name, valid email address and password, and a description for your account.
  • Tap the “Next” button.
  • Tap “Done” (If Mail finds your email settings).

Since you are completing the task manually, you need to keep the account setting details ready beforehand. Enter the information if can’t find your email settings.

  • After tapping the “Next” button, choose POP or IMAP for your new account. Contact your email provider if you are unsure about the settings.
  • Get the information from the email provider and enter the details for Outgoing Mail Server and Incoming Mail Server.
  • Tap “Save” to finish. (If the details are correct)
  • If incorrect, you will have to reenter the correct details.

Apart from email service, Verizon offers excellent Internet and TV services. At the same time, Verizon customers are enjoying a plethora of perks including many cool features and services. If you are a Verizon customer and are having trouble in your Verizon account, reach out to the professionals at Verizon Customer Support Number.

How to Fix Error 3219 in Hotmail?

hotmail error 3219

If you are seeing Error 3219 on your screen, it means that your Windows Live Mail is unable to connect to the Hotmail servers in order to retrieve your email messages. The Error 3219 is usually followed by Error 0x8DE00005 (which is the HEX Code) and mainly appears when a user has set up their Windows Live Mail program to link and sync email using the Secure HTTPS link (delta sync).

For many years, this issue has been a serious cause of concern for a lot of users, Windows Live Mail stops functioning when there is an update available on the servers or when the servers get overloaded. If you are also facing a similar problem and looking to fix error 3219 in Hotmail, you can follow the information provided below.

Guide to Fix Error 3219 in Hotmail

Generally, users using e-mail programs such as Windows Live Mail configure their account as a POP/IMAP account. In order to overcome the error 3219, you will need to delete/remove your current account, and re-configure it as an IMAP or POP account.

Though you can choose either of the protocol, IMAP is considered to be a better option as it allows real-time synchronization and can work simultaneously on different devices.

To Clear Server Error 3219 or 0x8de00005 in Hotmail on Windows Live Mail

In order to clear the error, you will need to re-configure your Hotmail account on Windows Live Mail. However, before going through the reconfiguration process, it is suggested to scan and restore corrupt and missing files on your computer to avoid the possibility of any sort of problem occurring due to corrupt or missing system files. Once you are done scanning your system, follow the instructions provided below.

  1. To begin the reconfiguration process of your account, you will first need to click on the Accounts tab and then click on the + symbol with the @
  2. Next, you will need to enter your email address, password, and display name in the provided field.
  3. Then, select the option that reads Manually Configure Server Settings and click on the Next This will direct you to the next screen.
  4. On the next screen, you will need to select the IMAP option under the Incoming Server Information
  5. Next, you will need to enteroffice365.com in the Server Address field and enter 993 in the Port value field.
  6. Then, you will need to select the checkbox next to the “Requires a secure connection SSL” option and then go to the Outgoing Server Information
  7. In the Outgoing Server Information section, you will need to enter your Server address as smtp-mail.outlook.com and Port value as 587.
  8. Then, you will need to select the checkbox next to “Requires a secure connection SSL” and Requires authentication options and click on the Next
  9. In case you also wish to move your emails from the previously configured account, you can simply drag emails from the account and drop them to the appropriate folders of your newly configured account. Doing so will download all your emails again, excluding the emails in the Sent Messages folder which you will need to drag and drop manually if you wish to move them.
  10. Once your account gets configured, you can easily remove your previously configured account by right-clicking on it and select the Remove Account option from the displayed list.

While in most of the cases following these instructions should help you fix the error 3219 in your Hotmail account on Windows Live Mail, however, if the problem persists even after following these steps, it is recommended to scan your system using a repair tool that can help you check the repositories and replace corrupt and missing files if needed. This method will help you find and fix the important files that might have got corrupt or missing from your system.

Additionally, you can also consider uninstalling and reinstalling your Windows Live Mail program on your computer to ensure that the error 3219 is not being caused due to issues with the incorrect installation of your email program.

Also, make sure that your internet connection is working properly as issues with your internet connection will prevent your Hotmail account from syncing with your Windows Live Mail program, which can also lead to a problem such as error 3219 in your Hotmail account.

So, these are steps that you will need to follow to fix error 3219 in your Hotmail account on Windows Live Mail email program.

How to Fix Facebook: “There Was an Error While Posting Your Photos”

“I am posting a large photo album to a group. I have received the above message (“Post Error: There was an error while posting your photos, please try again later.”) about seven times now. I have attempted to post this album over three days. I do not know what to do now. This uploading system is complete garbage.” Wrote Trip, one Facebook user. We are sure he’s not the only one who’s encountered such an issue while uploading photos on Facebook. In this guide, we have explained the reasons and how you can get rid of the unknown error.

Things to Consider while Fixing “There Was an Error while Posting Your Photos” Issue on Facebook

Facebook has allowed its billions of users to share photos with their near and dear ones and help them cherish every moment. However, several issues show up while uploading the pictures. Since the unknown error doesn’t have a valid reason, you may wonder what’s stopping you from uploading the images.

Amongst things or causes that you should consider bringing up the issue could be the size of the photo and its dimension. You may have violated the prescribed image size or maybe, Facebook has put some limitations. Here are the top things to consider when you encounter the issue. Go through them and try fixing the problem by yourself –

Size of Image:

It is always wise to keep in mind the prescribed image size so that you won’t get an error while uploading a picture. You are likely to encounter an error if the photo is larger than 15 MB to Facebook’s Flash Uploader. When you upload a profile picture and the image is more than 4 megabytes, you will have an issue accomplishing the task. If you want Facebook shouldn’t stop you from carrying out the job, you should ensure the image size of the profile picture is not exceeding 4 megabytes.

File Type:

You cannot upload an image unless it is in a .tiff, .jpeg, .gif, .bmp, or .PNG format. The social media platform restricts pictures that don’t show these file types. It restricts animated GIFs too. Likewise, you cannot upload a high-resolution photo if it exceeds the prescribed size. Having a .jpeg format is highly recommended.

The Dimension of Photo:

The photo size and format are great. So, you will think Facebook shouldn’t have any issue with it. Well, it won’t if the image dimensions are perfectly fine. That means the photo shouldn’t be wider than its recommended dimension. The length shouldn’t exceed as well. You can always resize the dimension of the photo online or using Paint. The image should be 180 pixels wide. Check the ‘Properties’ of the image to know the pixels.

Other Upload Restrictions:

You can’t just go on adding or uploading hundreds of images to a single album at a time. If you do, you will see an error. The solution is to create more than one album and upload pictures while meeting all the prescribed limits. If you are trying to upload images on your smartphone, remember that you can upload as many as one hundred pictures at once.

Keep in mind these points while uploading the images or if you have encountered an error while posting your photos on your Facebook profile.

You should reach out to the highly-trained professionals at Facebook Customer Support to avail of instant help.

How to Fix Hotmail “There was an issue looking up your account.Tap next to try again” Error?

looking hotmail account

Out of various issues that a user facing his or her Hotmail (now Outlook) account, the error that reads “There was an issue looking up your account. Tap next to try again” is one of the most frustrating issues. If you are experiencing this problem when trying to access your account, it can either be occurring due to incorrect login credentials, problems at Hotmail’s end, or it can also be occurring due to the web browser you are using. To know how to fix “There was an issue looking up your account. Tap next to try again” issue in your Hotmail account, go through the information provided below.

Guide to Fix “There was an issue looking up your account. Tap next to try again” Issue in Hotmail

  1. Check the Status of Hotmail

The first thing you need to check when seeing this error is that the problem is not being caused due to an issue at Hotmail’s end. To check the status, you will need to follow these steps:

  • Open a web browser on your computer and go to the Microsoft service status page (https://admin.microsoft.com/servicestatus).
  • On the Microsoft service status page, you will need to check the icon next to Outlook.com (earlier Hotmail).
  • If you see a right tick mark in the green color circle next to Outlook.com, it means there is no issue at their end.
  • However, if you see a cross mark in the red color circle next to it, it means there is some issue at Hotmail’s end. In such a case, you will need to wait until the icon next to Outlook.com turns to the right tick mark.

NOTE: You can also click on Outlook.com to see what the status is saying. For the right tick icon in green color, you are likely to see the status saying “Everything is up and running”.

  1. Change or Reset Password

If there is no issue at Hotmail’s end, the problem could be with your login credentials. When entering your Hotmail account username and password in the provided fields, make sure that you are entering them correctly. If you have ensured that you have entered the login credentials correctly and still you are unable to access your account and see the error, consider resetting your account password.

To Reset Your Hotmail Password

  • Go to the password reset page on your computer web browser.
  • Once you are on the password reset page, you will need to enter your email, phone, or Skypename in the prompted field.
  • After entering the username, click on the Next
  • On the next screen, you will be prompted as to “How would you like to get your security code?”. If you wish to get the code through email, select the option that reads Email “your email address”.
  • You can click on the Show more verification methods option for alternate options.
  • After selecting one of the options, click on the Next

NOTE: If you select the option to receive code on your phone, you will be prompted to enter the last digit number and then click on the Get code button.

  • Once you have the code on your email address or phone, you will need to enter it in the provided field on the next screen and click on the Next
  • On the next screen, you will be prompted to enter a new password for your Hotmail account. Enter the new password in the provided fields and click on the Next button.
  • The password will be reset for your Hotmail account. You can now try to access your account again to see if the error gets cleared or not.
  1. Use a Different Web Browser

Users who use Internet Explorer to access their Hotmail accounts are usually the ones who face “There was an issue looking up your account. Tap next to try again” error when accessing their Hotmail account. If you also use Internet Explorer to access your Hotmail account, it is recommended to use any other web browser such as Microsoft Edge, Google Chrome, Mozilla Firefox, or Apple Safari. Also, while using any of these web browsers to access your Hotmail, make sure they are running with the latest updates. Using an outdated browser can lead to different issues and errors.

  1. Clear Browser Cookies and Cache

Sometimes the problem can also occur due to the cookies and cache stored in your browser. Therefore it is recommended to clear the cache and cookies of your browser and then try to access your Hotmail account. Below you can find the steps to clear cache and cookies for Chrome, Firefox, Safari, and Microsoft Edge browser.

Clearing Cache from Google Chrome

  • Open Google Chrome and click on the More icon (three vertical dots) located on the top-right corner.
  • From the drop-down menu that appears on your screen,select the More tools
  • Next, click on the Clear browsing data
  • Then, select the time range option from the top to remove the cache for some particular duration. To delete everything, simply select the All-time
  • After that, you will need to select the checkbox next to “Cookies and other site data” and “Cached images and files” option.
  • Then, press the Clear data option to remove the cache and cookies.

Clearing Cache from Mozilla Firefox

  • Launch the Mozilla Firefox browser on your computer and click on the Menu
  • From the menu, you will need to select the “Options…” option.
  • Next, click on the “Privacy & Security” panel.
  • Then, from the Privacy & Security panel, select the Clear Data option located in the Cookies and Site Data
  • After that, you will need to select the checkbox next to the Cached Web Content
  • Then, you will need to press the Clear button and close the about:preferences

Clearing Cache from Microsoft Edge

  • Click on the three dots icon located on the upper-right corner in your Microsoft Edge browser window. Select the History option from the menu that appears on your screen.
  • Next, click on the Clear history option and select the checkbox next to Cached data and files and Cookies and saved website data
  • Then, you will need to click on the Clear

Clearing Cache from Apple Safari

  • Go to the History section in your Apple Safari web browser and click on the Clear History
  • Next, you will need to select the particular time range for which you wish to clear your browsing history.
  • After that, simply follow the on-screen prompts to remove the caches from your Safari web browser.

So, these are the different workarounds that you can follow to fix “There was an issue looking up your account. Tap next to try again” error in your Hotmail account. You can dial Hotmail customer support phone number for any professional help.

Can’t Sign Into Skype for Business? Need Help for Windows or Mac?

Can't Skype for business

Did you encounter an error “Can’t sign into Skype for Business” while trying to signing into Skype?This can be frustrating.

This ultimate guide covers the necessary steps to get rid of the “sign-in” error and get Skype for Business working again on Windows and Mac as quickly as possible.

Top Fixes for “Can’t Sign Into Skype for Business” Error

One of the primary communication channels within a corporate environment, Skype for Business can have a negative impact on the company’s productivity if it is not working perfectly. Here, we bring you the top troubleshooting steps that will help you get rid of the error.

5 Ways to Fix Sign-in Errors on a Windows PC

  1. Check Sign-in Address:You are advised to check the format of your sign-in address. This is one of the first things to do when you try to fix the Skype for Business ‘sign-in’ error. Make sure the sign-in address should look similar to “[email protected]”. Also, you must ensure that you are using your organization credentials, not your Microsoft account or Skype Name. For most organizations, the sign-in address and the user ID are the same. So, you will have to use your user ID in both boxes (user ID and sign-in address).
  2. Re-enter Your Password: Maybe, you have changed your password recently, which is why you can’t sign into your Skype for Business account. All you need to do is to re-enter your new password. Check the following steps –
  • Click “Delete my sign-in info” (On the Skype for Business sign in screen)
  • A new window will appear. You need to click on the “Yes” option.
  • Now, click the ‘Sign in’ option.
  • Enter your password (under ‘Password’) and again click ‘Sign in

The problem should be fixed. You should be able to sign in to Skype for Business.

  1. If Your Password Works with Microsoft 365:The next method is to try signing into Microsoft 365 using your sign-in address and password. Here’s how you can do it –
  • Open a web browser and type in Office.com in the URL.
  • Click ‘Sign in’ in the top right corner of the screen.
  • Here, you will be prompted to provide the sign-in address and password

Failed to sign in to Microsoft 365? Maybe, your password is incorrect. Reset your password.

  1. Reset the Password:When you forget your password, Microsoft allows you to reset it using this link. This will send you a new password.
  2. Update Your Computer’s Date and Time: You need to update your computer’s date and time if the clock is wrong. Follow the steps below to set the correct time in Windows 8 and 10:
  • Go to “Settings
  • Look for the “PC Settings” option and click “Time and Language”
  • Click “Time Zone” to set the time.

To update your device’s time, check these steps out –

  • Turn off the “Set time automatically” option and click the ‘Change’ option
  • You need to update the time here. Once updated, tap ‘Change
  • You should try signing in again

If you still see an error, get in touch with the Skype Customer Support team.

Fix Sign-in Errors on a Mac

If you encounter a “sign-in” error to your Skype for Business on Mac, make sure you have a sign-in address and password from your company that has a Skype for Business or Lync license. Try signing in with your work credentials. It should work now.

How to Block An Email On Hotmail?

block email sender Hotmail

If you are being bothered by unwanted emails in your Hotmail (now known as Outlook) account, you can simply block the sender to prevent your inbox from getting flooded with such unsolicited emails. To know how to block an email on Hotmail, go through the information provided below.

Guide to Block an Email on Hotmail

Add the Emails to the Junk or Spam folder

  1. Sign in to your Hotmail account go to Inbox folder (or any other folder) where you have the email you wish to block.
  2. Once you find the email, you will need to select it and go to the toolbar section.
  3. From the toolbar, you will need to select the Junk > Block (or Spam > Block) option.
  4. Next, you will need to select the OK The email you would have selected will be deleted and all future emails will be blocked from your mailbox.

NOTES: If you wish to unblock someone in your Hotmail account, you will need t open your Blocked senders list and click on the Trash icon located next to their name.

Mark an Email as Junk or Spam in Outlook.com

  1. In your Hotmail account, you will first need to select the emails you wish to mark as Junk.
  2. Next, you will need to go to the top of the screen, select Junk > Junk (or Spam > Spam) option to move the email to your Junk or Spam

NOTES: Emails that are in the Junk folder gets deleted between 10 and 30 days after they arrive in the folder.

Blocking all Unknown Senders

If you block all unknown senders in your Hotmail account, this will block everyone outside the Safe senders list. Therefore, make sure to add the contacts from whom you wish to receive emails in the Safe senders list.

  • Go to the Safe senders and domains (https://go.microsoft.com/fwlink/?linkid=2109265) section in your Hotmail account and select the Add
  • Next, you will need to enter the email addresses or domains of your contacts and other people you wish to add in the Safe senders and domains list, and then press Enter.
  • Then, you will need to go to the Filters section and select from the following options on your screen.
  • Block attachments, pictures, and links from anyone not in my Safe senders and domains list
  • Only trust email from addresses in my Safe senders and domains list and Safe mailing lists
  • After you are done making the adjustments, you will need to click on the Save

Use Blocked Senders List

You can use the blocked senders list to block individuals or organizations.

  • In your Hotmail account, go to the Blocked senders and domains (https://go.microsoft.com/fwlink/?linkid=2035804) list and click on the Add
  • Next, you will need to enter the email address or domain which you wish to block in the provided field. Then, press Enter.
  • After that, select the Save button and you are done.

NOTE:

  • If you wish to remove someone from the Blocked senders list, you will need to click on the Trash icon next to the email address or domain.
  • You can add up to 1,024 addresses or domains in the Blocked senders or Safe senders lists. In case you wish to add more than that, you will need to consider the blocking domain instead of the individual email address.

Create a Rule or Avoid Unwanted Emails

Another ideal way to block unwanted emails in Hotmail is by creating a rule. To know how to create a rule in your Hotmail account, follow these steps:

  • Go to com Rules (https://go.microsoft.com/fwlink/?linkid=2099602 ) section on your web browser and click on the +Add new rule option.
  • As every rule you create requires at least three things (a name, a condition, and an action), you will need to provide this much information at least to create a rule. Moreover, rules can also include exceptions to conditions, and you can also add multiple actions, exceptions, and conditions at each step by selecting Add an action, Add an exception, and Add a condition.

NOTES:

  • Rules only work on email in your Inbox.
  • If you do not want any more rules to run after creating this one, you will need to select the checkbox next to the Stop processing more rules option.

So, these are some of the workarounds that can help you block an email in your Hotmail account. If still getting any issue you can call Hotmail customer support service number to fix your email issue.