In order to keep your computer system protected from viruses and harmful programs, Windows Live Mail blocks some types of email attachment that possess a risk of containing a virus.
Whenever Windows Live Mail blocks an attachment, a warning message gets displayed Prohibited file type and the attachment can’t be opened or downloaded.
In order to allow all the types of attachments in Windows Live Mail, you just need to make some changes in the Safety option of your Windows Live Mail account. Making this change will allow you to open and download all types of attachments.
However, the changes made will work in the future incoming email attachments and not on the emails that are already received and blocked. Below are the steps to enable all types of attachment Windows Live Mail.
Guide to Fix Windows Live Email Attachment Problems
1.) Go to Windows Live Mail by typing Mail in the Start search bar. Under the Home tab, click on the Junk option and then open the Safety options.
2.) Now, go to the Security tab and then under Virus protection, locate and de-select the checkbox next to the option Do not allow attachments to be saved or opened that could potentially be a virus. Click on the Ok button when done. Now you will be able to easily download and open all the types of attachment that you will receive after making this change.
3.) In case you are trying to attach a file in your Windows Live Mail account, and having trouble, follow these steps:
- Make sure the file size is no more than the 20 MB
- Ensure that the title of the file does not contain any special characters.
- If the file extension is the problem, attach it after compressing it to zip.
- Make sure your antivirus, firewall settings, or internet security programs are not blocking the attachment.
- Check if any add-on or plug-in is causing the issue.
If you need any further assistance for any issue in your Windows Live Mail account, you can always ask for assistance from our customer support team. We work as a third-party Windows Live Mail support service provider and assure reliable solutions for Windows Live Mail related problems.
You can contact our customer support team by dialing our customer service helpline (toll-free) number. You can also send us an email or can have an instant chat with our expert via live chat support. And, as our communication lines are available 24 by 7, feel free to contact us anytime.